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Posted: 10:35 a.m. Wednesday, Jan. 18, 2012

THE '10 MOST HATED COMPANIES IN US', ARE....  

Facebook, AT&T, Netflix and Goldman Sachs top a list of the '10 most hated companies in the US'.

The ranking is based on several criteria, from customer satisfaction survey data to profits to public reputation.

Users think Facebook invades their privacy, AT&T has the lowest customer satisfaction of any wireless provider, Netflix squandered its goodwill with a 60 percent price hike and Goldman Sachs has become the face of corporate greed.

The list also includes companies that are bankrupt (American Airlines), failing (Sears) and in trouble with regulators (Johnson & Johnson).
 
The list was compiled by the financial news website 24/7 Wall Street as a semi-scientific gauge of the companies with the worst reputations in the country.

In no particular order...


    Facebook: For privacy and customer service concerns
    American Airlines: A recent bankruptcy and the lowest customer satisfaction in the airline industry
    AT&T: The worst-rated customer service, the lowest customer satisfaction and a failed bid to take over T-Mobile
    Nokia: Poor stock performance and a slipping share of the mobile handset market
    Goldman Sachs: High profits during hard economic times and a host of government accusations made Goldman the object of anger for the Occupy Wall Street crowd
    Best Buy: Canceled online orders just before Christmas and low customer satisfaction
    Bank of America: A widely-publicized attempt to charge a $5 debit card fee, poor customer service ratings and legal trouble from the federal government and other financial service companies
    Johnson & Johnson: The drug maker has reportedly had contamination and quality control problems in several of its medications, including Tylenol
    Sears: Declining sales, poor online shopping customer satisfaction and a newly announced plan to close 120 stores
    Netflix: A surprise 60 percent price hike and difficulty re-branding products has led this once-loved company to shed 810,000 subscribers

 
 
 

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